1. Introduction
Welcome to Archwatch, a subsidiary of M.N. Watch & Co., established in 1990 in Lucknow, Aminabad. By accessing or purchasing from our website or store, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
2. Definitions
“We”, “Us”, “Our” refer to Archwatch and its parent company M.N. Watch & Co.
“You”, “Customer”, “Buyer” refers to any person or entity purchasing from or using Archwatch’s services.
“Website” refers to our online store and digital platforms.
3. Eligibility
You must be at least 18 years old to place an order on our website. By making a purchase, you confirm that all information you provide is accurate and complete.
4. Product Information
We strive to display our watches and accessories accurately, including descriptions, images, and pricing.
Colors and finishes may vary slightly due to screen differences.
All products are subject to availability. We reserve the right to discontinue items without prior notice.
5. Pricing & Payment
All prices listed are in Indian Rupees (INR) unless stated otherwise.
We reserve the right to change prices without notice.
Payments can be made securely via our approved payment gateways or in-store.
By submitting your payment information, you authorize us to process and collect the indicated amount.
6. Orders & Acceptance
When you place an order online, you’ll receive an acknowledgment email. This is not a confirmation of acceptance.
Your order is confirmed once payment is successfully processed and you receive a dispatch notification.
We reserve the right to refuse or cancel any order at our discretion, including due to suspected fraud or stock unavailability.
7. Shipping & Delivery
We aim to dispatch orders within 1–2 business days unless otherwise stated.
Delivery times and costs are detailed on our Shipping & Returns page.
Any delivery time given is an estimate; we are not liable for delays caused by courier partners, natural events, or unforeseen circumstances.
8. Returns & Refunds
Returns, exchanges, and refunds are subject to our Return & Exchange Policy.
Items must be returned unused, in original packaging, and within the stated return period.
Customized or engraved products are generally non-returnable unless defective.
9. Warranties
All watches come with manufacturer or store warranties as stated on the product page or invoice.
Warranty does not cover normal wear and tear, accidental damage, or unauthorized repairs.
10. Intellectual Property
All content on the Archwatch website — including text, images, logos, and designs — is owned by M.N. Watch & Co. and protected under applicable copyright and trademark laws.
You may not copy, reproduce, or distribute content without our written consent.
11. Limitation of Liability
We are not responsible for indirect, incidental, or consequential damages arising from your use of our products or website.
Our liability in any case will not exceed the value of the product purchased.
12. Privacy Policy
Your personal data is processed in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all information provided is accurate.
13. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.
14. Changes to Terms
We reserve the right to update or revise these Terms & Conditions at any time. Changes will take effect immediately upon posting on our website.
15. Contact Us
If you have any questions about these Terms & Conditions, reach out to us:
Phone/WhatsApp: +91-9140672665
Email: support@archwatch.in
Store Address: Aminabad, Lucknow, Uttar Pradesh, India